Contact Us

At Guili, your satisfaction is our top priority. Whether you’re looking for advice on the perfect lamp for your space or have a question about an existing order, our team is here to provide clear, helpful support.

Get In Touch

Customer Support Information

Guili

  • Email: info@guili.co.uk

  • Phone: +44 7389 043308

  • Address: 18 Swedenborg Gardens, London, E1 8HP, United Kingdom

Customer Service Hours

We are available to assist you during the following times:

  • Monday to Friday: 9:00 AM – 5:00 PM (GMT)

  • Saturday & Sunday: Closed

Email Response Time: We aim to reply to all inquiries within 1–2 business days. If you are emailing about a specific order, please include your order number for faster service.

How Can We Help?

  • Order Tracking: Checking on the status of your delivery.

  • Product Advice: Finding the right brightness or style for your room.

  • Returns & Exchanges: Easy assistance if your light isn't quite right.

  • Technical Support: Help with assembly or bulb specifications.